Refund Policy — LEADTOOLS

1. No Refunds

All purchases of WA Manager are final. We do not offer refunds, exchanges, or credits for any reason.

This includes, but is not limited to:

Change of mind after purchase
Not using the extension after purchase
Technical issues on the user's side (e.g., browser incompatibility, slow internet)
Discontinuation or changes to free features
WhatsApp account ban or suspension resulting from use of the Extension

By completing a purchase, you acknowledge and agree that no refund will be provided once the transaction is completed. Please review the features of each plan carefully before purchasing.

2. Lost License Key — Free Replacement

If you lose your license key, you do not need to purchase a new one. We will issue a free replacement within 24 hours.

Simply contact us at Contact@leadtools.in with:

Your purchase email address
Your order ID or transaction reference (if available)

Once we verify your purchase:

We will issue a new license key at no charge
The old, lost key will be deactivated immediately
You will need to enter the new key in the WA Manager extension

We recommend saving your license key in a secure location (e.g., a password manager) to avoid interruptions to your service.

3. Account Ban or Suspension — No Refund, No Liability

WA Manager is a tool that interacts with WhatsApp Web. Using any automated or third-party tool with WhatsApp may violate WhatsApp's Terms of Service.

LeadTools is not responsible if your WhatsApp account is banned, temporarily restricted, or suspended.

No refund will be issued if you lose access to your WhatsApp account for any reason, including but not limited to:

Using WA Manager in a way that violates WhatsApp's policies
Sending unsolicited messages or spam (even if not done through WA Manager)
Any action taken by WhatsApp or Meta against your account

You assume full responsibility for your compliance with WhatsApp's Terms of Service. Purchasing a WA Manager license does not guarantee uninterrupted access to WhatsApp Web.

4. Changes to This Policy

We may update this Refund Policy from time to time. The latest version will always be posted at this URL with a revised "Last Updated" date. Continued use of WA Manager after any changes constitutes your acceptance of the updated policy.

5. Contact Us

For any questions about this Refund Policy or to request a lost license key replacement, please reach out to us directly:

LeadTools Support

We aim to respond within 24 hours on business days.

Contact Us →

Or email directly: Contact@leadtools.in